FAQ

e‑mergency supports your business in complying with legal security requirements and recognized standards. Our solutions are compliant with the relevant security and data protection guidelines and help you to ensure legal compliance in emergency preparedness.

Yes, e‑mergency is designed to fit seamlessly into your existing IT infrastructure. With flexible connection options via IP or SMS interfaces, we enable smooth integration and coordination in emergency management.

Yes, e‑mergency offers special functions for crisis teams and security teams. These include customized alert plans, detailed instructions for action and the possibility of real-time communication, which is essential for efficient coordination in crisis situations.

e‑mergency offers a comprehensive solution to optimize your emergency and crisis planning. With our intuitive web-based and mobile applications, you can customize alerts, instructions and evacuation plans to respond quickly and efficiently in an emergency.

e‑mergency offers functions specially developed for educational institutions to optimize emergency and crisis plans. Our application provides teachers, pupils and students with intuitive instructions and alerts so that they can act quickly and safely in an emergency.

Yes, e‑mergency is designed to integrate seamlessly with existing school and college systems, including staff management systems, via IP or SMS interfaces to enable efficient coordination in an emergency.

e‑mergency supports schools and universities in fulfilling their duty of care by enabling rapid communication in emergencies and ensuring that teachers and students are protected in any situation.

Yes, the e‑mergency app is designed to be easy for students to use. It provides clear instructions and information that are easy to understand and use in an emergency.

Yes, the e‑mergency app is compatible with the latest versions of all common smartphone operating systems such as Android, iOS and Huawei. This ensures broad accessibility and enables users of a wide range of devices to benefit from the functions of our app.

Yes, the e‑mergency app uses so-called critical alerts, which are audible even when the smartphone is switched to silent. This function ensures that important alerts are not ignored, which can be crucial in emergency situations.

All you need to access the e‑mergency Admin-Web is a browser and an Internet connection. This gives you access to your emergency management solution anytime and anywhere.

Yes, with our intuitive content management system, you can easily manage the content in the Admin Web yourself. It is designed to be so user-friendly that you can update and adapt your emergency plans without any prior technical knowledge.

Adjustments in the Admin Web can be made in real time. The changes take effect immediately so that your team can access the latest information without delay.

Yes, the e‑mergency Admin Web takes data security very seriously. It uses advanced security protocols to protect your data and ensure that only authorized users have access.

The e‑mergency alarm server and all associated data are hosted securely and reliably in Switzerland, ensuring the highest standards of data protection and data security.

Yes, our alarm server can be easily integrated into your existing security infrastructure. This includes fire alarm systems, access control systems and other security-critical components.

Absolutely. The e‑mergency alarm server offers flexible configuration options for setting up specific alarm schemes for various emergency scenarios.

Alarms can be triggered within seconds. The alarm server is optimized for fast response times so that no time is lost in an emergency.

Yes, the alarm server is designed to fully support mobile workers and field teams, including the ability to receive and acknowledge alarms via the mobile application.

The battery of the LoRaWAN emergency call button has a service life of over 9 years if the alarm is triggered several times a day, thus offering a long-term safety solution.

The LoRaWAN emergency call button uses Swisscom's LPN (Low Power Network), which currently covers 97 percent of the Swiss population and is being continuously expanded.

In buildings with weak network coverage, additional LoRaWAN gateways can be installed to amplify the signal to ensure reliable alarm transmission.

When the LoRaWAN emergency button is pressed, a predefined message is immediately sent to a defined group of people so that a quick response can be made in an emergency.

Yes, each LoRaWAN emergency button can be configured individually so that a specific message is sent to a defined group of people when the button is pressed.

Our solution is 100% Swiss Made - operated and developed in Switzerland, which guarantees the highest quality and data protection standards.

Yes, our checklists and instructions are fully customizable in the Professional plan to meet the specific needs of your business or institution.

Yes, e‑mergency offers offline checklists and instructions so that you can act even without a network connection. Of course, a connection is required for communication.

Absolutely, our platform enables alerts to be sent via various channels such as email, push and SMS to ensure comprehensive availability.